Is There a Future for Email Marketing? - A Qualitative Study Exploring How Young Consumers Make Sense of Receiving Email Marketing Communications
Thesis Purpose: The purpose of this study is to explore how young consumers make sense of receiving email marketing communications in today’s digital landscape. Theory: This study adopts the Uses and Gratifications Theory by Katz et al. (1973) which notes that media users are active participants who selectively interact with media to fulfill certain needs. In the context of this study, UGT is use
