En gemensam angelägenhet : universitetsbibliotekariers tankar och uppfattningar om informationsdiskens betydelse
The existence and staffing of reference desks in academic libraries has been a topic of debate for at least 30 years. As digital library services have grown in significance, some argue that the physical desk no longer serves the needs and wishes of patrons. The use of the academic librarian behind the desk has also been questioned – studies have shown a gain in efficiency when letting student work
