What are problem causes of software projects? – Data of root cause analysis at four software companies
Abstract in UndeterminedRoot cause analysis (RCA) is a structured investigation of a problem to detect the causes that need to be prevented. We applied ARCA, an RCA method, to target problems of four medium-sized software companies and collected 648 causes of software engineering problems. Thereafter, we applied grounded theory to the causes to study their types and related process areas. We detec
