Behaviour, context and electricity use: Exploring the effects of real-time feedback in the Swedish residential sector
This paper provides an empirical analysis of the effectiveness of real-time feedback technology in the Swedish residential sector. We take the ‘100Koll’ service provided by one the largest energy companies in Sweden as a case study. Based on an intervention group (i.e. people using the service) of 1 753 households, a survey was carried out to explore behavioural, moral, socio-economic and contextu