Business Intelligence & Analytics (BI&A) Systems Training: The Guidelines for Improving the Effectiveness of BI&A Systems Training for Business Users
The technical department usually own the Business Intelligence and Analytics (BI&A) systems. However, due to the need for faster decision-making, the business users started to demand using BI&A in their daily work as well. The traditional training for BI&I focused more on the technical people, who have proficient technical background while the business users lack technical backgrounds.