Nurses’ evaluation of a new formalized triage system in the emergency department-a qualitative study
INTRODUCTION: Formalized triage in the emergency department (ED) is not widely used in Denmark; this study explores the effects of introducing a five-level process triagesystem in a Danish ED.MATERIAL AND METHODS: Semi-structured qualitative interviews were conducted with 15 emergency nurses.The interviews were preceded by observations of thework of the ED nurses in which focus was on the triagepr