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This study explores how different types of information can support fire service operations during fire incidents through the concept of Smart Firefighting. Semi-structured interviews with 47 incident commanders across three countries have been applied to examine how different types of information (pre-planned, real-time, and predictive) affect decision-making. The findings strongly indicate that rThis study explores how different types of information can support fire service operations during fire incidents through the concept of Smart Firefighting. Semi-structured interviews with 47 incident commanders across three countries have been applied to examine how different types of information (pre-planned, real-time, and predictive) affect decision-making. The findings strongly indicate that r
