Patterns of company misconduct, recidivism, and complaint resolution delays : A temporal analysis of UK pharmaceutical industry self-regulation within the European context
Interfirm self-regulation through trade associations is common but its effectiveness is debated and likely varies by time, country, and industry. This study examines self-regulation of pharmaceutical marketing, characterized by delegation of major regulatory responsibilities to trade associations' self-regulatory bodies. In addressing critical research gaps, this study first analyzes 1,776 complai
