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Service innovation at cultural heritage sites in times of Covid

New episode of Culture and Creativity Management Podcast. In the third episode of the Culture and Creativity Management podcast Rebecca Mattsoff describes innovations at two open-air attractions in Helsingborg as a result of altered visitor profiles and behaviour due to the Covid pandemic in 2020. Rebecca talks about how the tourism destination work of the City of Helsingborg generated an opportun

https://www.ses.lu.se/en/article/service-innovation-cultural-heritage-sites-times-covid - 2025-11-27

Meet our Alumni: Felicia Gustafsson

Felicia Gustafson from Sweden graduated from the Master's programme Sustainable Service Management 2021 and now work as a sustainability advisor and specialist for Position Green in Malmö. What did you do before you started studying the Master’s programme in Service Management? "I went straight into the Master’s from my Bachelor’s in International Management at Jönköping International Business Sch

https://www.ses.lu.se/en/article/meet-our-alumni-felicia-gustafsson - 2025-11-27

Meaningful memories inspire urban planning

Allow stories to speak and weave in memories. A multidimensional vision could make urban development less stereotypical, according to ethnologist Elisabeth Högdahl, who is the manager of the research project ‟Developing and Building Locations Through Human Memories”. ‟I hope that the site developers of tomorrow will think more broadly and allow space for people’s stories.” Can memories build place

https://www.ses.lu.se/en/article/meaningful-memories-inspire-urban-planning - 2025-11-27

Cultural and creative business concepts need specific and strategic support

Do you work in graphic design, are you passionate about games development, or do you design jewellery in your own business? The market for entrepreneurs with cultural and creative business concepts is growing in Sweden. However, many of these initiatives require tailored support to be able to develop and find clients and partnerships. For several years, there has been a sharp increase in our inter

https://www.ses.lu.se/en/article/cultural-and-creative-business-concepts-need-specific-and-strategic-support - 2025-11-27

CROCUS – a flourishing network for culture and creativity

Cultural and creative industries are steadily growing and driving regional development in Sweden. The CROCUS network at Campus Helsingborg wants to strengthen knowledge exchange for students and researchers as well as for those involved and interested in this sector. "The network's ability to quickly mobilise researchers means that when an opportunity arises, we can act immediately", says project

https://www.ses.lu.se/en/article/crocus-flourishing-network-culture-and-creativity - 2025-11-27

Stuart Reid "nailed" his dissertation

Today was the day for Stuart Reid to traditionally "nail" his doctoral dissertation and celebrate together with colleagues at the Department of Service Management and Service Studies. The dissertation, which takes place on April 8, is now awaited. Stuart Reid's thesis has the title: Touring Tourism Enterprising - Mundane Practices of Tourism Development and studies how tourism enterprises practica

https://www.ses.lu.se/en/article/stuart-reid-nailed-his-dissertation - 2025-11-27

Meet our alumni: Albert Montanez

Albert already had an active carreer when he decided to go back to school to study Culture and Creativity management. Today he is working with a big series of events as a lead producer for the 25th anniversary of the Getty Center in Los Angeles. He looks back at his time in Sweden as a great experience! What did you do before you started studying the Master’s programme in Service Management? "I am

https://www.ses.lu.se/en/article/meet-our-alumni-albert-montanez - 2025-11-27

Touring Tourism Enterprising – new thesis offers another view of tourism development

For several years, it has become increasingly clear that developments in tourism need to change direction and be done in a new, more sustainable way. To change the tourism industry, we need to understand it better in practice - how small tourism enterprises are run and developed. - A new way to approach tourism development and innovation is to focus on the individual and mundane aspect, says Stuar

https://www.ses.lu.se/en/article/touring-tourism-enterprising-new-thesis-offers-another-view-tourism-development - 2025-11-27

Meet our teachers: Jan Henrik Nilsson

Who is Professor Jan Henrik Nilsson? What does he say about the masters's programme in Service managment, specialisation Tourism? What is he currently working on in terms of research projects? And what will students be surprised to find out about him? What is your academic background and what did you do before you started teaching at Lund University? "I have a teacher's education (history, social

https://www.ses.lu.se/en/article/meet-our-teachers-jan-henrik-nilsson - 2025-11-27

Graduation Ceremony for the master's students

The traditional graduation ceremony for the master's programmes at the Faculty of Social Sciences took place on Wednesday June 8 in the beautiful main building of Lund University. This was a day full of excitement, relief, happiness and anticipation as students joined together in taking their last official steps at Lund University. The ceremony included speeches, music, and individual congratulati

https://www.ses.lu.se/en/article/graduation-ceremony-masters-students-0 - 2025-11-27

Scholarship to master's students from The City of Helsingborg

The City of Helsingborg gives scholarships to students of Campus Helsingborg for trips to its Sister Cities, Pärnu in Estonia and Dubrovnik in Croatia. This year Sze Ching Lim and Zhuoxu Jiang, master students of service management recieved the scholarship for their thesis on the usage of digital systems in road transportation. Road transportation is vital in trade, commerce, and communication and

https://www.ses.lu.se/en/article/scholarship-masters-students-city-helsingborg - 2025-11-27

A new research project will study what e-commerce managers do at work

- There is a lack of research concerning what e-commerce managers do at work. At the same time, their professional role has become increasingly important for today's retail companies. Our aim in this project is to map out and explore e-commerce mangers work practices, says Christian Fuentes. Central questions involve: What do e-commerce mangers do? What competencies do they need to develop? What d

https://www.ses.lu.se/en/article/new-research-project-will-study-what-e-commerce-managers-do-work - 2025-11-27

New master students learning the "LU-way"

A new academic year just started and the department has welcomed around 100 new master students, of which almost all of them are international students. Before starting their studies at our master programme with five different specializations, the students participate in our preparatory week learning to study the "LU-way" - the Lund University way. We have talked to the two teachers in charge of t

https://www.ses.lu.se/en/article/new-master-students-learning-lu-way - 2025-11-27

Micol Mieli "nailed" her dissertation

Today a traditional event took place on the third floor of Campus Helsingborg. Our PhD student Micol Mieli "nailed", or "spikade" as it is called in Swedish, her dissertation. This tradition of nailing the thesis is ancient and the procedure is done three weeks before the official defence. Now Micol Mieli is awaiting the dissertation defence which will take place on October 14th. The dissertation’

https://www.ses.lu.se/en/article/micol-mieli-nailed-her-dissertation - 2025-11-27

New thesis regarding the phygital tourist experience

The 14th of October Micol Mieli defended her doctorate dissertation, Smartphoned Tourists in the Phygital Tourist Experience. The thesis explores the smartphones role in the tourist experience, how the experience become phygital (both physical and digital) and the concept of planned serendipity. About the thesis The thesis aim is to explore the smartphones role in the tourist experience, in partic

https://www.ses.lu.se/en/article/new-thesis-regarding-phygital-tourist-experience - 2025-11-27

Meet this week’s Wallenberg Researcher: Nicholas Leigh

Nicholas Leigh is studying how other organisms have solved biological problems “The idea is that by understanding how other species are able to, for instance, regenerate a limb, we could help promote regeneration in humans.” Nicholas Leigh is one of the researchers at Wallenberg Centre for Molecular Medicine at Lund University (WCMM LU). This autumn, every week, we present a fellow at the center.

https://www.medicine.lu.se/article/meet-weeks-wallenberg-researcher-nicholas-leigh - 2025-11-27

Novel approach identifies ‘young’ stem cells in old mice

In a collaborative study, researchers from Lund Stem Cell Center and University College London have developed a novel method of isolating ‘young’ stem cells still present in old mice. They show that activity of mitochondria, the power generators of the cell, is a stronger indicator of stem cell fitness than age and is a potential therapeutic target for the treatment of age associated disease. The

https://www.medicine.lu.se/article/novel-approach-identifies-young-stem-cells-old-mice - 2025-11-27

Self-grooming rats offered clues on how the brain chooses behaviour

Researchers at Lund University in Sweden studied self-grooming rats in order to better understand how the brain chooses what comes next in a sequence of actions. The study shows that when they switch from one action to the next in the grooming chain, the signalling in different parts of the brain changes. The results, published recently in Science Advances, increase understanding of which processe

https://www.medicine.lu.se/article/self-grooming-rats-offered-clues-how-brain-chooses-behaviour - 2025-11-27

Meet this week’s Wallenberg Researcher: Paul Bourgine

Paul Bourgine is studying skeletal tissue regeneration. “We study how human bones form, regenerate and how they function as a blood production center and use this knowledge for the design of specific regenerative therapies” Paul Bourgine is one of the researchers at Wallenberg Centre for Molecular Medicine at Lund University (WCMM LU). This autumn, every week, we present a fellow at the center. WC

https://www.medicine.lu.se/article/meet-weeks-wallenberg-researcher-paul-bourgine - 2025-11-27

Meet this week’s Wallenberg Researcher: Filipe Pereira

Filipe Pereira explore if reprogramming cells can pave the way for new cancer treatment. “We explore cell reprogramming strategies that can be applied for the treatment of human diseases and benefit of our whole society". Filipe Pereira is one of the researchers at Wallenberg Centre for Molecular Medicine at Lund University (WCMM LU). This autumn, every week, we present a fellow at the center. WCM

https://www.medicine.lu.se/article/meet-weeks-wallenberg-researcher-filipe-pereira - 2025-11-27