A framework for understanding the cost of servicing customers when orders are at risk of late delivery – A case study at Tetra Pak
Title: A framework for understanding the cost of servicing customers when orders are at risk of late delivery – A case study at Tetra Pak Authors: Simon Lundqvist and Alexander Olsson Supervisors: Eva Berg, Division of Industrial Management and Logistics, Lund University Michael Hultberg, Global supply planning manager, Tetra Pak Examiner: Jan Olhager, Division of Industrial Management and Logisti