Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-29 and was last revised on 2021-02-17. The revised syllabus applies from 2021-08-30, autumn semester 2021. General Information The course is a compulsory component in the first semester and included in the Master's (120 credits) program

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-03/Syllabus_SMMV11_eng_HT21_0.pdf - 2025-07-07

Kursguide - Course Syllabus • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-20 and was last revised on 2021-02-17. The revised syllabus applies from 2021-08-30, autumn semester 2021. General Information The course is a compulsory component in the first semester and included in the Master's (120 credits) progr

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-03/Syllabus_SMMV18_eng_HT21.pdf - 2025-07-07

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2021-02-17 to be valid from 2021-08-30, autumn semester 2021. General Information The course is included in the Master's (120 credits) programme in Service Management (SASMA). It is the first specialised course in the supply chain management spec

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-03/Syllabus_SMMX14_eng_HT21.pdf - 2025-07-07

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2021-02-17 to be valid from 2021-08-30, autumn semester 2021. General Information The course is offered as an elective component in the Master's (120 credits) programme in Service Management (SASMA) and as a freestanding course in social sciences

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-03/Syllabus_SMMX32_eng_HT21.pdf - 2025-07-07

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2021-02-17 to be valid from 2021-08-30, autumn semester 2021. General Information The course is compulsory and included in the Master's (120 credits) programme in Service Management (SASMA). It is the fourth specialised course in the supply cha

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-03/Syllabus_SMMX36_eng_HT21.pdf - 2025-07-07

LL_SMMX17_eng_HT21_210414 Reading list for Organization and Management in a Service Context (SMMX17), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2021-04-14. The reading list is valid from 2021-11-01. Shafritz, Jay M, Ott, J. Steven & Jang, Yong Suk. (2016). Classics of Organization Theory, Boston, MA : Cengage Learning 970 [47

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-04/LL_SMMX17_eng_Autumn21_210414.pdf - 2025-07-07

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2021-02-17 to be valid from 2021-08-30, autumn semester 2021. General Information The course is a compulsory component in the first semester and is included in the Master's (120 credits) programme in Service Management (SASMA). The course is gi

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-04/Syllabus_SMMX17_eng_HT21_210217.pdf - 2025-07-07

Reading list for Introduction to Supply Chain Management (SMMX14), 7.5 credits. The reading list is approved by the Board of the Department of Service Management and Service Studies 2021-04-14, revised 2021-05-18. The reading list is valid from 2021-08-30. Aviv, Yossi. (2001). The Effect of Collaborative Forecasting on Supply Chain Performance. Management Science , 47(10), pp.1326-1343. Doi: 10.10

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-05/LL_SMMX14_eng_Autumn21_rev210518.docx - 2025-07-07

LL_SMMX36_eng_HT21_rev210505 Reading list for Transport Systems Management (SMMX36), 7.5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2021-04-14, revised 2021-05-05. The reading list is valid from 2021-11-01. Rodrigue, Jean-Paul, Comtois, Claude & Slack, Brian. (2013). The geography of transport systems. Routledge, 3d ed. [430 p. ISBN:

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-05/LL_SMMX36_eng_HT21_rev210505.pdf - 2025-07-07

SMAB35_eng_HT21_rev_210526 1 Reading list for Digitalization and Services (SMAB35), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 30 August 2019, latest revised 2021-05-26. The reading list is valid from 2021-08-30. Belk, Russel. (2014). You are what you can access: Sharing and collaborative consumption online. Journal of Busines

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-05/SMAB35_eng_HT21_rev_210526.pdf - 2025-07-07

LL_SMMV33_eng_HT21_210609 Reading list for Digitalization and E-commerce in Supply Chains (SMMV33), 7.5 credits. The reading list is approved by the Board of the Department of Service Management and Service Studies 2021-06-09. The reading list is valid from 2021-08-30. Chaffey, Dave. (2019). Digital Business and E-Commerce Management 7th ed. Harlow: Pearson. [623 p. ISBN 9781292193335] Batwa, Abba

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-06/LL_SMMV33_eng_HT21_210609.pdf - 2025-07-07

LL_SMMV34_eng_HT21_210609 Litteraturlista för Management och styrning av kreativa verksamheter (SMMV34), 15 hp. Litteraturlistan är fastställd av styrelsen för institutionen för service management och tjänstevetenskap 2020-04-22, reviderad 2021-06-09. Litteraturlistan börjar gälla 2021-11-01. Akingbola, Kunle, Rogers Sean Edmund & Baluch, Alina. (2019). Change Management in Nonprofit Organizations

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-06/LL_SMMV34_eng_HT21_210609_0.pdf - 2025-07-07

LL_SMMV37_eng_HT21_210609 Reading list for Social Sustainability (SMMV37), 7,5 credits. The reading list is approved by the Board of the Department of Service Management and Service Studies 2020-04-22, reviderad 2021-06-09. The reading list is valid from 2021-11-01. Bevan, David, & Corvellec, Hervé. (2007). The impossibility of corporate ethics: for a Levinasian approach to managerial ethics. Busi

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-06/LL_SMMV37_eng_HT21_210609.pdf - 2025-07-07

Microsoft Word - valkomstbrev_digikursen_ht21.docx Welcome! Welcome to the course "Digitalization and Services". In this course you will get an insight to how digitalization affects services, how services are digitalized as well as how new services can be created through digitalization. Theoretical and critical perspectives on digitalization and services will be combined with more practical perspe

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-07/Welcome%20Digitalization%202021_1.pdf - 2025-07-07

LL_SMMV38_eng_HT21_rev_210908 Reading list for Sustainable Consumption (SMMV38), 7,5 credits. The reading list is approved by the Board of the Department of Service Management and Service Studies 2020-04-22, revised 2021-09-08. The reading list is valid from 2021-11-01. Anantharaman, Manisha. (2018). Critical sustainable consumption: a research agenda. Journal of Environmental Studies and Sciences

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-09/LL_SMMV38_eng_HT21_rev_210908.pdf - 2025-07-07

LL_SMMV39_eng_HT21_rev_210830 Reading list for Value Creation and Innovation in Tourism (SMMV39), 15 hp The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-04-22, revised 2021-08-30. The reading list is valid from 2021-11-01. Alsos, Gry Agnete, Eide, Dorte & Madsen, Einar Lier. (eds.) (2014). Handbook of Research on Innovation in Tourism Indu

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-09/LL_SMMV39_eng_HT21_rev_210830_0.pdf - 2025-07-07

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2021-09-15 to be valid from 2022-01-17, spring semester 2022. General Information The course is included in the Master's (120 credits) programme for service management (SASMA), 120 credits and be given the fourth semester. Language of instructi

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-10/Kp_SMMM40_eng_VT22_rev_210915.pdf - 2025-07-07

LL_SMMV24_eng_VT22_211126 Reading list Retail Marketing: Theoretical perspective and Concepts (SMMV24), 7,5 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29, last revised 2021-11-26. The reading list is valid from 2022-03-28. Alexander, Bethan, & Blazquez Cano, Marta. (2020). “Store of the future: Towards a (re)invention and

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-11/LL_SMMV24_eng_VT22_211126.pdf - 2025-07-07

LL_SMMV26_eng_VT22_beslut_del_211027 Reading list for Organising Sustainability (SMMV26), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29, last revised 2021-10-27. Litteraturlistan börjar gälla 2022-03-28. Aagaard, Annabeth, & Ritzén, Sofia. (2020). The critical aspects of co-creating and co-capturing sustainable value i

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-11/LL_SMMV26_eng_VT22_beslut_del_211027.pdf - 2025-07-07

LL_SMMV23_eng_VT20_200129 Reading list for Service Logistics (SMMV23), 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Cardenas Ivan, Borbon-Galvez Yari, Verlinden Thomas, Van de Voorde Eddy, Vanelslander, Thierry & Dewulf, Wouter. (2017). City Logistics, Urban Goods Distribution a

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2021-12/LL_SMMV23_eng_VT22.pdf - 2025-07-07