How to Make a Narrative Fly?
The airline industry has been heavily affected by crises that have occurred in the last years. By using the theory of brand legitimacy and storytelling, a multimodal critical discourse analysis was conducted. 2020 is a year by many seen as a paradigm shift, due to the Covid-19 pandemic. Therefore, the study will examine marketing communication from 2018 and 2022 to get pre- and post-pandemic persp