By recent advancements in information technology and artificial intelligence, the chatbot has become a promising venture to streamline the key business function that is customer support, concurrently as the worry of AI taking jobs are rising. This raise concern that a chatbot adoption in the customer support would be underutilized due to negative pre-implementation attitudes of the workforce and u

Helpers in distress: a quantitative study of exposure to threats and violence among social workers exercising public authority The aim of this study was to examine the exposure to work-related threats and violence among social workers exercising public authority. More specifically, its purpose was to identify differences between various areas such as welfare service or elderly care, and also expl

Groundwater control monitoring programmes are established at sanitary landfills to document that the ground water, and surface water, are not being polluted by the landfill. The first part of this paper (a literature review) discusses the principal elements of a groundwater control monitoring programme, with focus on control principles, location of observations wells, or monitoring wells, indicato

This essay is written in collaboration with the Environment Department in Malmö. The essay is a study in how the recycling of waste caused by visitors at major public events works. These events last for a shorter period of time and usually attract large numbers of visitors, thus large amounts of waste are produced during this short period. Previous investigations show that only a few major events

The focus of this thesis is to explore how young, female, self- identified feminists perceive and talk about their sexuality and in which way they express the possibilities and restraints it includes. Moreover, it examines if and how the female, self-identified feminists resist the restraints regarding their sexuality, and how they negotiate the problems that arise between ideology and practice. T

In this essay, I aim to deal with the accounts of the concept of “Renaissance” as a time period. In 1860 the Swiss cultural historian Jacob Burckhardt published Die Kultur der Renaissance in Italien, a work that in many ways has dominated the view of the time period. However, this construction has also been criticized by various historians, who all more or less engage with the concept of Renaissan

Uppsatsens övergripande syfte är att strukturera och systematisera hur svensk rätt hanterar bodelningsavtal som har ingåtts på felaktiga antaganden. Ett bodelningsavtal är en produkt av två rättsområden: familjerätten och förmögenhetsrätten. Familjerätten tillhör privaträtten och innehåller regler som styr enskilda individers privatliv. Förmögenhetsrätten handlar om ekonomi och hur enskilda indivi

Människan har försökt att förklara beteenden genom att kategorisera personligheter i olika kombinationer för att få så mycket kontroll på vardagen som möjligt. På senare år har arbetsplatser börjat använda olika formaliserade metoder för att kunna kategorisera människor vid rekrytering, med syfte att matcha person till yrke och för att hitta rätt person till rätt position. Studiens syfte är att bSince the existence of human civilization, we have endeavored to understand and accept people's differences. One such way in which we have tried to explain human behavior is through classifying personalities into different categories. This has now evolved to become part of the recruitment processes as a tool to find the right person for the right position, with both positive and negative effec

This thesis examines the effects of a low real interest rate environment on household savings. It specifically analyses whether there can be an increased importance of the income effect relative to the intertemporal consumption substitution effect and whether there can be an increased potency in the wealth effect of the stock market due to the financial assets substitution effect in this environme

Personlig integritet i arbetslivet är tämligen oreglerad i svensk rätt och den reglering som finns är komplex och svåröverskådlig. Det är i synnerhet PuL som aktualiseras i fråga om arbetstagares personliga integritet, vilken i maj 2018 ersätts av GDPR. Den består likt PuL av allmänt hållna bestämmelser. Emellertid tillhandahåller GDPR stärkt skydd för individens personliga integritet och ökade sk