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Why switch? The role of customer variety-seeking and engagement in driving service switching intention

Urban VS rural logistics service quality. Comparing customer satisfaction factors

Pool boiling heat transfer of FC-72 on pin-fin silicon surfaces with nanoparticle deposition

In the present study, two types of micro-pin–fin configurations were fabricated on silicon surfaces by a dry etching method, i.e., staggered pin fins (#1) and aligned pin fins with empty areas (#2). The micro-pin–fin surfaces were then further modified by depositing FeMn oxide nanoparticles (∼35 nm) electrostatically for 8 h and 16 h, respectively, namely #1-8h, #1-16h, #2-8h and #2-16h. Subcooled

Understanding customer values and service needs within the truck industry

Tutors: Stefan U Klingberg, Director Strategic Planning, Scania CV AB Ulf Paulsson, Ph.D in Engineering, Department of Business Administration Malin Olander Roese, Department of Design Sciences, LTH Issue of study: Services dominate the economy of today why it becomes essential for companies to add value through services. Still many companies fail to do so. The main reason is existing knowledge

Two sides of a coin: Analyzing benefits and limitations of payment for water ecosystem services in Lima´s water fund

Payment for water ecosystem services has been gaining attention in Latin America because of the direct response for environmental conservation through economic mechanisms. By connecting nature services with people who benefit from them, it creates a sustainable intervention for the ecosystem’s management while enhancing human well-being according to policy implementers. Nevertheless, these initiat

A framework for understanding the cost of servicing customers when orders are at risk of late delivery – A case study at Tetra Pak

Servicing customers in revolutionary times: The experience of the collectivized Barcelona water company during the Spanish civil war

Debates on the total or partial privatization of water usually follow the rationale that efficient and rational management is best left to the private sphere. In this paper and using a historical example, we attempt to assess critically this assumption arguing that efficiency and rationality in resource management are and have been an asset of collective management as well. We present the case of

Relationship Quality and Customer Satisfaction in Service Contexts

Developing a virtual reference service based on team development and collaborative learning

Customer value in self-service kiosks: a systematic literature review

Coin stock and coin circulation in Birka.

Touch or Talk: What Motivates Consumers to Choose Self-Service Kiosks or Interpersonal Services when Ordering Fast-Food? A Customer and Manager Perspective

Inhibition of herpes simplex virus growth caused by preparations of animal immunoglobulins is not dependent on Fc-Fc receptor interactions

Fc epitopes for human rheumatoid factors and the relationships of rheumatoid factors to the Fc binding proteins of microorganisms

Experimental poststreptococcal glomerulonephritis elicited by IgG Fc-binding M family proteins and blocked by IgG Fc fragment.

Channel Measurements and Analysis for Very Large Array Systems At 2.6 GHz

Abstract in UndeterminedVery large MIMO is a technique that potentially can offer large network capacities in multi-user scenarios where the users are equipped only with single antennas. In this paper we are investigating channel properties for a realistic, though somewhat extreme, outdoor base station scenario using a large array. We present measurement results using a 128 element linear array ba

Measured propagation characteristics for very-large MIMO at 2.6 GHz

Report of Lund University Center for Middle Eastern Studies Mission to the Islamic Republic of Iran, 26-30 December 2015

Empirical software engineering issues : critical assessment and future directions. International workshop, Dagstuhl Castle, Germany, June 26-30, 2006 : revised papers

Utvc21 ht 2017 schedule 2017-05-04tb

BIDS UTVC21 Lectures and seminars 2017 (Updated 2016-04-06) Date Time Room Theme Activity Group Lecturer 30/8 10-12 Världen Meet Your Programme Coordinator Lec 1/1 AF 30/8 13-15 Världen Registration and Introduction Lec 1/1 TAX 1/9 10-12 Världen Introduction: questioning development Potter Ch. 1; Allen et al Ch. 1-2 Lec 1/1 YM 1/9 13-15 Världen Introduction: history and development Allen Ch. 1; Al

https://www.keg.lu.se/sites/keg.lu.se/files/utvc21_ht_2017_schedule_2017-05-04tb.pdf - 2026-05-08