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Faculty Board Postadress Box 117. 221 00 LUND Besöksadress Sandgatan 3, hus R Gamla Kirurgen Telefon dir 046-222 83 13, växel 046-222 00 00 Fax 046-222 44 11 E-post marten.frostgard@sam.lu.se Webbadress www.sam.lu.se Processing of complaints from students concerning first and second cycle education at the Faculty of Social Sciences The present document describes the processing of education-related