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Syftet med vår uppsats var att utreda behovet av multilingvistisk kundservice på den svenska marknaden samt att studera hur företag hanterar kunder med icke-svensk bakgrund. Vårt sekundära syfte vara att undersöka affärsmöjligheter för ett multilingvistiskt call center. Uppsatsens teoretiska ramverk består av kundbaserad teori, där teorier kring Customer Relation Management, kundservice, call cent
If one were to study Management Consultancy, they could be spoilt for choices on what to research on. Bombarded by several images of imperviousness, merky business practices , shady deals, compromise, self service, competitive morality and many other forms of euphemisms, the researchers, would see these notions, appear loud and resplendent, especially when, ‘seen through’ client consultant relatio
Universitetslektor Kontaktinformation E-post: paul [dot] pierce [at] ics [dot] lu [dot] seOrganisation Institutionen för informatik Rumsnummer: EC2-225 Hämtställe: 10 WebbplatsPaul Pierces profil i Lunds universitets forskningsportal Publikationer Visar av publikationer. Sorterade efter år och sen titel. Filtrera efter typ AllaArtikel i tidskriftDel av eller Kapitel i bokDoktorsavhandlingKonferens
https://www.ehl.lu.se/paul-pierce - 2026-05-26
Preliminärt schema 230206 Kurs: MVEN18 Kursansvarig: Niklas Vareman Lärare: Adelina Osmani Dmytro Perepolkin Henrik Hassel Henrik Tehler Jonas Johansson Andrius Plepys Jurate Plepiene Lokaler: Mossen Väster Litteratur: Wamsler, C., (2013). Cities, disaster risk and adaptation. London: Routledge. Material som görs tillgängligt under kursens gång Studieteknik: Läs om studieverkstaden Studenträttighe
https://www.cec.lu.se/sv/sites/cec.lu.se.sv/files/2023-02/Schema%20MVEN18%20VT23%20NV.pdf - 2026-05-27
The sharing economy has many faces, and it has taken our societies by storm. For many people, it has quickly become a norm to book accommodation via AirBnB, or to think sharing instead of owning when it comes to products of their everyday lives. The tourism industry has seen many adaptions towards a sharing economy, one of them being a new way of conducting guided tours. Based on an innovation in
Synchrotron radiation sources have greatly contributed to the progress in many fields of science. The development of the storage ring technologies has made possible to obtain very low emittance electron beams, which together with the use of undulators allow guiding a very high photon flux into a very small spot required by the experiments. Development of the sources has been accompanied with equa
MILJÖVETENSKAP Schema 171027 Kurs: MVET01 Kursansvarig: Charlotte Leire Lärare: Charlotte Leire, Julia Nussholz, Katherine Whalen, Philip Peck och Torbjörn Brorson. Gästföreläsare: Åke Thidell, Christina Windmark, Martin Kurdve, Murat Mirata, Anna Bruun Månsson, Lars Strupeit och Alexander Lidgren. Lokaler: Ekologihuset och till viss del IIIEE Litteratur: Se läslistor på LUVIT Studieteknik: Läs om
https://www.cec.lu.se/sv/sites/cec.lu.se.sv/files/schema_mv01_ht17_final.pdf - 2026-05-27
MILJÖVETENSKAP Preliminärt schema 171018 Kurs: MVET01 Kursansvarig: Charlotte Leire Lärare: Charlotte Leire, Julia Nussholz, Katherine Whalen, Philip Peck och Torbjörn Brorson. Gästföreläsare: Åke Thidell, Christina Windmark, Martin Kurdve, Murat Mirata, Anna Bruun Månsson, Lars Strupeit och Alexander Lidgren. Lokaler: Sal Vitmossan i Ekologihuset och till viss del IIIEE Litteratur: Se läslistor p
https://www.cec.lu.se/sv/sites/cec.lu.se.sv/files/schema_mvet01_ht17_171020.pdf - 2026-05-27
Evaluation form for SDI Course Answer Count: 20 What did you like most in the course? Why? What did you like most in the course? Why? The course offered a detailed introduction to SDI concepts. What I liked more was the methodology for the evaluation of an SDI because it presented a good tool for evaluation of SDI as well as other business processes. The course offered a detailed introduction
https://www.nateko.lu.se/sv/sites/nateko.lu.se.sv/files/gisn25_utvardering.pdf - 2026-05-27
Increasing demands for highly sensitive, accurate, fast and portable analytical assays have led to the development of new analytical tools. The integration of highly specific biological sensing elements and appropriate transducers has enabled design of even more efficient biosensor devices for the detection of target substances. In a clinical setting, early detection of biomarkers is crucial for
Business challenges today are becoming more numerous, and more urgent. Many companies are expanding beyond their traditional product and market boundaries, while others are forming new alliances or outsourcing supporting functions to other producers. The concept of product-service system (PSS), analysed in this study, has the potential to improve companies’ competitiveness and provide new business
Ny teknik för att hitta och behandla prostatacancer – Vetenskap och Hälsa Vetenskap och hälsa Populärvetenskapligt om medicinsk forskning i Skåne Teman Podd Tidskrift Prenumerera Om webbplatsen Kontakt Sök Sök Ny teknik för att hitta och behandla prostatacancer 2017-01-18 ⚠️ Den här artikeln är mer än 5 år gammal. Nya forskningsrön kan ha tillkommit. Forskare vid Lunds universitet har tillsammans
https://www.vetenskaphalsa.se/ny-teknik-for-att-hitta-och-behandla-prostatacancer/ - 2026-05-26
Islet dysfunction is central to the development and progression of type 2 diabetes (T2D). Epigenetic modifications are essential for establishing and maintaining cell identity and function in normal circumstances. Exposure to adverse environmental factors may alter the epigenome, and result in changes of gene expression and the resulting phenotype. The aim of this thesis was to analyze DNA methyla
