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Investigating Continuous Delivery as a Self-Service
Continuous Delivery (CD) has today become an essential part of software development for a reliable and automated quality assurance process. However, the challenge of introducing CD starts with setting up a CD pipeline and providing the necessary infrastructure for it, which may take a considerable amount of time and require expertise knowledge. This complex and costly implementation will also requ
A self-service design concept for last mile delivery: The solution for retail stores in urban environments
The world is constantly changing, and business strategies are changing with it. Companies are offering new delivery options and technologies for customers globally when doing purchases. IKEA, a global furniture retailer, is expanding their touchpoints by opening retail stores in city centre locations in order to become more accessible. The ways customers travel in urban areas are more varied incl
Cross-departmental Collaboration in China’s Public Service Delivery: Drivers and Obstacles
Nowadays, very few public services could be delivered by only one department or organization. In order to deal with those "wicked" issues, like transportation, housing, environmental protection, food safety or some other problems, collaboration between departments has been a need. Meanwhile, cross-departmental collaboration has been proved to be an important means for governance, which h
Service innovation in e-commerce last mile delivery : Mapping the e-customer journey
The remarkable growth of e-commerce has defined the recent years of various industries worldwide. Driven by consumers, the e-commerce surge (e-retail in particular) stems from the final leg of the supply chain: the last mile. As the growing flow of e-commerce orders continues to generate new records for annual revenues, key actors in the last mile face the challenges of increasing customer demands
Powered Mobility Devices in a Nordic Context: Service Delivery, Effectiveness and Methodological Development
Going from global to local - adapting the service offer in the delivery chain
One way for manufacturing companies to gain competitive advantage in today’s business environment is to complement the product offering with surrounding services that deliver superior value to the customer. Further, the demand for these surrounding services is influenced by market-specific customer requirements, surrounding competitive environment and local prerequisites. Therefore, there is a nee
Exploring Expectations of an Unattended Delivery Service: A Case Study in Sweden
Exploring unattended delivery services in e-grocery retail : A consumer-centric perspective on last-mile logistics
The retail landscape is transforming at an unprecedented speed and scale, thereby driving an unparalleled growth in last-mile delivery. The already rapidly growing online sales have been further fueled by the coronavirus pandemic. However, the share of online sales varies greatly among different retail sectors. In grocery retail, the share of online sales is still relatively low even though it is
Does delivery service differentiation matter? Comparing rural to urban e-consumer satisfaction and retention
Last-mile delivery services in retail : a consumer-centric approach
Partnerships in the delivery of welfare services: A case of the RUMPI project of Cameroon.
Patients’ Satisfaction with Lower-limb Prosthetic and Orthotic Devices and Service delivery in Sierra Leone and Malawi
BACKGROUND People with disabilities have the right to personal mobility and available and affordable assistive technology, according to the Convention of Rights of Persons with Disabilities. Few studies have investigated overall satisfaction with prostheses fabricated using low-cost technology. Evidence-based recommendations for prosthetic and orthotic services in low-income countries are needed i
Patients’ satisfaction with lower-limb prosthetic and orthotic devices and service delivery in Sierra Leone and Malawi
Challenges in researching violence affecting health service delivery in complex security environments
Immediate and long-term impact of the COVID-19 pandemic on delivery of surgical services
Documentation of and satisfaction with the service delivery process of electric powered scooters among adult users in different national contexts
User involvement in service delivery predicts outcomes of assistive technology use: A cross-sectional study in Bangladesh
Skandinavisk och europeisk film: Kultur och historia i film och television
Collaborate with Lund University
There are many opportunities to collaborate with Lund University, at different levels. This page provides guidance on different types of collaboration initiatives and relevant contacts. Opportunities include collaboration in the areas of:education and trainingresearchscholarships and donationsofficial visits, and events and conferences. Collaboration in education and trainingAt Lund University, we
https://www.lunduniversity.lu.se/about-university/contact-us/collaborate-lund-university - 2026-05-02
