Asking “Why” instead of “Who”: Revealing Mistakes in a Risky World Sensemaking of Just Culture in Aviation
The purpose of this study is to provide a deeper understanding of how employees make sense of Just Culture and how Just Culture is practiced in the organization. Applying Just Culture in organizations that operate in risk industries has benefits. It creates an atmosphere in which employees are willing to report their mistake. Therefore, the question is "Why did the mistake happen?"instea