By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 8 December 2023 Anette Svingstedt and Mats Heide has written the book "Strategic Listening". Why is listening important and how can we as employees and organisations become better at it? These and other questions are answered in a new book aimed at those who want to become a more customer-oriented organisation and to d

https://www.ses.lu.se/en/article/new-book-why-it-so-important-listen - 2025-07-05

Published 12 December 2014 The Campus Helsingborg App has not been functional after the last version of iOS (iPhone). It does however work on older versions of iOS and on Android phones. Campus Helsingborg has as a temporary solution developed a web based timetable that can be used on all versions and all phones.To easy use the web based solution the timetable will be added to your home screen. Yo

https://www.ses.lu.se/en/article/campus-helsingborg-app - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 22 January 2024 How do creative workers work? Insights and experiences from a range of relevant disciplines withing creative professions is presented in this Open Access book. Creative Work – Conditions, Contexts and Practices features case studies from a European context, where experiences and practices from creative

https://www.ses.lu.se/en/article/experiences-and-practices-creative-workers-new-book - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 26 January 2024 The partners of the CARE-project. Last week was the launch for a new European project with the goal to empower households to reduce food waste and extend fashion’s lifespan. Christian Fuentes, Emma Samsioe and Réka Ines Tölg from the Department of Service Studies participates in the project. CARE is a n

https://www.ses.lu.se/en/article/new-project-sets-out-enable-circular-household-consumption - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 13 February 2024 The book "Why Meetings Matter – Everyday Arenas for Making, Performing and Maintaining Organisations" A place to discuss issues, to make decisions and for brainstorming ideas. Meetings are necessary for the development of a workplace. Even so, claims of the opposite is often heard. With “Why meetings m

https://www.ses.lu.se/en/article/why-are-meetings-important-new-book-explains - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 21 May 2024 The whole group in Tallinn. It is a tradition for the Tourism and Hotel specialisation of the Bachelors programme in Service Management to go to Helsingborgs's twin city Pärnu in Estonia every year. This year's trip stood out partly because for the first time also master students with the specialisation in

https://www.ses.lu.se/en/article/excursion-parnu - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 24 May 2024 Julaina Jaffar and Aili Hong presenting their project about Röda kvarn. During the course “Service Development and Entrepreneurship” the Master’s students of the Culture and Creativity management specialisation worked on a project together with the City of Helsingborg. With the project, the students explore

https://www.ses.lu.se/en/article/students-exploring-cultural-and-creative-entrepreneurship-helsingborg - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 5 June 2024 Ioana-Gabriela Denes and Syeeda Raisa Maliha recieved the honorary award. Programme director Elin Bommenel in the background. On the 4th of June, the graduation ceremony for our Master's students was arranged by the Faculty of Social Sciences at the Lund University Main Building. During the ceremony, two th

https://www.ses.lu.se/en/article/graduation-ceremony-our-masters-students - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 12 June 2024 The one-year commissioned diploma programme has come to an end. The programme was a collaboration between the Department of Service Studies, Lund University Commissioned Education and Entebbe International University in Uganda, with fundings from the Swedish Institute. In the video one of the course examin

https://www.ses.lu.se/en/article/education-programme-uganda-has-been-completed - 2025-07-05

By julia [dot] luttrup [at] ch [dot] lu [dot] se (Julia Luttrup) - published 13 June 2024 Dennis Kerkhof, City of Helsingborg and Kirsti Mathiesen Hjemdahl, Cultiva Foundation On June 12, the three-day international conference Beyond Site/Sight, organised by the interdisciplinary network CROCUS at Lund University, in collaboration with the City of Helsingborg and Region Skåne, started. The theme i

https://www.ses.lu.se/en/article/beyond-sitesight-international-conference-cultural-spaces-and-conditions-creativity - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 14 June 2024 To the left: Inês Martins and Janine Pröll. To the right: Lourdes Beltran and Katja Lindqvist. What are the current issues for cultural organisations and creative management? What research is being done on these issues? The CROCUS podcast delves into these questions and now four new episodes have been rele

https://www.ses.lu.se/en/article/ai-minorities-and-urban-rural-migration-new-episodes-crocus-podcast - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 22 August 2024 Carin Rehncrona and one of her supervisors, Cecilia Fredriksson. The 21st of August we conducted a traditional nailing ceremony as the departments doctoral student Carin Rehncrona nailed her doctors thesis ”Payments: Understanding the use of retail payment service platforms in the era of digitalisation”.

https://www.ses.lu.se/en/article/carin-rehncrona-nailed-her-dissertation - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 27 September 2024 One act of care is to how you treat your clothes. Photo left: Réka Tölg. Photo right: Bruno Nascimento, Unsplash.com. Care and circular consumption, can they go hand in hand? For some, it’s what drives their consumption of items and clothes. Réka Tölg, a doctoral student at the Department of Service S

https://www.ses.lu.se/en/article/care-strategy-marketing-and-circularity - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 19 October 2024 ”Trust and Control on P2P platforms: A sociomaterial analysis of guest-host relationships in digital environments” The 18th of October we conducted a traditional nailing ceremony as the departments doctoral student Aurimas Pumputis nailed his doctors thesis ”Trust and Control on P2P platforms: A socioma

https://www.ses.lu.se/en/article/aurimas-pumputis-nailed-his-dissertation - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 25 October 2024 Photo: Jonas Leupe, Unsplash.com. The 13th of September Carin Rehncrona defended her doctoral dissertation “Payments: Understanding the use of retail payment service platforms in the era of digitalisation”. The thesis explores the role of digital platforms in modern payment systems and examines how cons

https://www.ses.lu.se/en/article/new-doctoral-thesis-about-retail-payment-services - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 4 November 2024 Every year, doctoral students at the Department of Service Studies go on a writing retreat to focus on their theses and strengthen the community. This year, the trip went to Smygehus Havsbad in Smygehamn, where the doctoral students had the chance to both work and relax. The retreat is an annual traditi

https://www.ses.lu.se/en/article/doctoral-students-service-studies-annual-writing-retreat-sea - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 22 November 2024 A half-year after the diploma programme New Welfare Services – Sustainable Service Design as a driver for regional development came to an end some of the participants share how it has made an impact on their work. The course participants in the film describes how the programme changed their mindset and

https://www.ses.lu.se/en/article/impact-new-welfare-services-programme-uganda - 2025-07-05

By julia [dot] luttrup [at] ch [dot] lu [dot] se (Julia Luttrup) - published 25 November 2024 The main conference was held at Campus Helsingborg. Retail and logistics researchers gathered in Helsingborg in early November to present and discuss the latest research at the ninth edition of the Nordic Retail and Wholesale Conference (NRWC). Interest in this year's conference was high, with a total of

https://www.ses.lu.se/en/article/future-retail-focus-international-research-conference - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 13 December 2024 Photo: Johan Persson. More managers are suffering from poor mental health linked to work-related stress. In a survey of Swedish managers, three researchers at Lund University have examined the question of how stressed managers can be supported. – One third of managers’ sick days are due to fatigue, anx

https://www.ses.lu.se/en/article/social-support-important-stressed-managers - 2025-07-05

By annika [dot] persson [at] ses [dot] lu [dot] se (Annika Persson) - published 29 October 2024 Marta Baltruszewicz, Diana Ivanova and Tullia Jack. The Department of Service Studies welcomes Marta Baltruszewicz and Diana Ivanova, two visiting researchers who will be part of our research environment for a couple of weeks. They are the first of five pairs of visiting researchers. Thanks to an intern

https://www.ses.lu.se/en/article/department-invites-international-guest-researchers - 2025-07-05