Engineering 2.0: An Approach to Support Cross-functional Teams in Overcoming Knowledge-sharing Barriers in PSS Design
The paper discusses the key enabling mechanisms introduced by Web 2.0 technologies that can support Product Service Systems (PSSs) development teams in increasing the quality of early design decisions. The paper collects success stories and lessons learned from two empirical case studies in the aeronautical supply chain, and from a set of questionnaires forwarded to major automotive manufacturers,