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Trust and control in guest-host relationships

A new doctoral thesis by Aurimas Pumputis explores how trust and control function between guests and hosts on peer-to-peer platforms like Airbnb. The study focuses on how these relationships are shaped in digital environments and how platforms use information technology to connect consumers with service providers. Trust is crucial for cooperation and orderly social relations, especially in tourist

https://www.ses.lu.se/en/article/trust-and-control-guest-host-relationships - 2025-10-15

Réka Tölg "nailed" her dissertation

The 21st of March we conducted a traditional nailing ceremony as the departments doctoral student Réka Tölg nailed her doctors thesis ”The (im)possibilities of circular consumption: Producing and performing circular clothing consumption in retail and household settings”. Réka is defending her thesis during a dissertation the 11th of April. In her dissertation "The (im)possibilities of circular con

https://www.ses.lu.se/en/article/reka-tolg-nailed-her-dissertation - 2025-10-15

How does consumption become circular in a linear world? A new doctoral thesis shows opportunities and obstacles.

On 11 April, Réka Tölg defended her doctoral thesis ‘The (im)possibilities of circular consumption: Producing and performing circular clothing consumption in retail and household settings’. The thesis examines how circular consumption actually happens in everyday life, and what obstacles arise in an economy that is fundamentally designed to promote linear consumption. The circular economy is often

https://www.ses.lu.se/en/article/how-does-consumption-become-circular-linear-world-new-doctoral-thesis-shows-opportunities-and - 2025-10-15

Panel discussion on the textile industry during Sustainability Week

During Sustainability Week at Lund University, students from the Service Management and Strategic Communication master programmes organized a panel discussion during Sustainability Week at Campus Helsingborg, exploring the textile industry’s shift towards circular economy practices. Marie Ledendal, Lecturer and Researcher at the Department of Communication and Réka Tölg, Postdoctoral Fellow, Horiz

https://www.ses.lu.se/en/article/panel-discussion-textile-industry-during-sustainability-week - 2025-10-15

Sun, studies and student community on a field trip to Estonia

This year's excursion for the students at the department specialising in tourism offered both sunshine and memorable experiences. For the second year in a row, both bachelor and master students participated, which created a wonderful dynamic and strengthened the community between the programmes. The trip went to Helsingborg's twin town Pärnu in Estonia, with a stop in the capital Tallinn - a city

https://www.ses.lu.se/en/article/sun-studies-and-student-community-field-trip-estonia - 2025-10-15

Festive and solemn at the university's doctoral conferment

On Friday 23 May, the university's major ceremony, the doctoral conferment, took place. During the ceremony in Lund Cathedral, the 239 doctors who have completed their doctoral studies and defended a doctoral thesis at Lund University over the past year, including some from the Department of Service Studies, were awarded their doctorates. At Friday's ceremony, the newly awarded doctorates marched

https://www.ses.lu.se/en/article/festive-and-solemn-universitys-doctoral-conferment - 2025-10-15

Closing the International Student Career Programme semester with an event on internships

The Campus Helsingborg International Student Career Programme, launched in the spring of 2025, consists of a series of events specifically designed to equip international students with the tools needed to navigate the Swedish labour market, apply for jobs and internships, visit local companies, and build valuable professional networks. The programme is organised in collaboration between the Depart

https://www.ses.lu.se/en/article/closing-international-student-career-programme-semester-event-internships - 2025-10-15

Idleness: Vice or Virtue? - Tullia Jack receives Formas Explore funding for IDLE Project

On 27 May 2025, Formas announced the results for Explore— a highly competitive open call that supports ground-breaking sustainability research. This year, a mere 83 out of 1,117 submitted projects received funding, representing a success rate of just 7 %. One of these successful projects is IDLE – Investigating Doing Less in Everyday Life, led by associate professor Tullia Jack from Lund Universit

https://www.ses.lu.se/en/article/idleness-vice-or-virtue-tullia-jack-receives-formas-explore-funding-idle-project - 2025-10-15

Graduation ceremony for our Master's students

On the 12th of June, the graduation ceremony for our Master's students was arranged by the Faculty of Social Sciences at the AF-Borgen’s Stora Salen. During the ceremony, below thesis was awarded the honorary award from the department for her excellent work. The ceremony began with live music and a speech by student Carolina Sandoval Marmolejo. Following that, Elin Bommenel, the program director o

https://www.ses.lu.se/en/article/graduation-ceremony-our-masters-students-0 - 2025-10-15

Interview with our researcher Filippa Säwe

On January 7, you could read an article about one of our researchers, Fillipa Säwe, in the newspaper "Hallå". Here Filippa talks about her research that is focused on the small scale fisheries in Öresund. She also reveals that she in fact does not fisch her self and she tells the story of how she ended up at the Department of Service Management and Service Studies. Erlier this autumn she also cont

https://www.ses.lu.se/en/article/interview-our-researcher-filippa-sawe - 2025-10-15

Six times more expensive to travel by car than by bicycle: study

It is six times more expensive for society – and for you individually - if you travel by car instead of cycling. This has been shown in a Department of Service Management and Service Management study of Copenhagen, a city of cyclists. It is the first time a price has been put on car use as compared to cycling.  In the comparative study, Stefan Gössling from Lund University and Andy S. Choi from th

https://www.ses.lu.se/en/article/six-times-more-expensive-travel-car-bicycle-study - 2025-10-15

The first Encyclopedia of the Service Economy is out now!

The first encyclopedia that presents a thorough overview of the fields of quality and services for students, researchers, and professionals in the social sciences and business is now ready after many years of work by Professor Su Mi Dahlgaard-Park from our department as General Editor. The " SAGE Encyclopedia of Quality and the Service Economy" ISBN: 9781452256726 presents state-of-the-art researc

https://www.ses.lu.se/en/article/first-encyclopedia-service-economy-out-now - 2025-10-15

C. Michael Hall receives honorary doctorate

Professor C. Michael Hall from the University of Canterbury, New Zeeland has been awarded an honorary doctorate from the Faculty of Social Sciences at Lund University. He has made significant contributions in research and education at the Department of Service Management and Service Studies. “We are very pleased and happy that the Faculty of Social Sciences has given C. Michael Hall this kind of r

https://www.ses.lu.se/en/article/c-michael-hall-receives-honorary-doctorate - 2025-10-15

NORBATOUR

The project “Nordic-Baltic Tourism Research Studies/ NORBATOUR” connects the competences of four universities - in Estonia, Finland, Sweden and Denmark - to share the information and knowledge on tourism research methods, trends and studies. The importance of tourism industry in the regional economy is growing and the need for research and study activities is increasing. In order to evaluate the i

https://www.ses.lu.se/en/article/norbatour-nordic-baltic-tourism-research-studies - 2025-10-15

The Graduation Ceremony

On Wednesday June 8, our master students, together with all graduate Master students at the Faculty of Social Sciences, had their Graduation Ceremony in the old University building in Lund. This year the audience had the pleasure of listening to some great speeches. The commencement speech by Professor Ian Manners from University of Copenhagen gave a reflecting speech on life and work, but most im

https://www.ses.lu.se/en/article/graduation-ceremony - 2025-10-15

Master students visit the Town Hall

On Monday the 22d of August, the newly arrived master students got a chance to visit the Helsingborg Town Hall. The master students that will start their studies this term have a two week welcoming program where they get to know the swedish culture and quirks. This Monday they started with a tour of the city by foot and walked from Campus Helsingborg to the Town Hall of Helsingborg. They were then

https://www.ses.lu.se/en/article/master-students-visit-town-hall - 2025-10-15

Master student helped Syrian refugees during the summer

Kenan Madi, a former student at our Master's programme with the specialisation Logistics, spent the summer at the Jordanian- Syrian border as an Emergency specialist for UNICEF. Kenan was working with UNICEF to support coordination of critical lifesaving services and supplies for Syrian children and families at Jordan’s North Eastern border. UNICEF was supporting vaccination of children and women;

https://www.ses.lu.se/en/article/master-student-helped-syrian-refugees-during-summer - 2025-10-15

Lund University's 350th Jubilee Scholarship

Lund University is celebrating 350 years of education and research with €350,000 in scholarships! Everyone who applies for a Master’s programme can enter to win a scholarship by showing that you share Lund University's vision to understand, explain and improve the world and the human condition. The scholarship can be applied to over 100 different Master’s programmes, beginning in autumn 2017, in a

https://www.ses.lu.se/en/article/lund-universitys-350th-jubilee-scholarship - 2025-10-15

New Ideas for the Tourism Industry

Master students and people from the tourism industry was in place when the conference "Tourism 2.0: Innovation & Experience" was held at Campus Helsingborg. During the conference, participants could, among other things hear about exchange students as tourists, about queuing in amusement parks as well as about free guided walking tours of Helsingborg. The conference is organised by the master stude

https://www.ses.lu.se/en/article/new-ideas-tourism-industry - 2025-10-15

Nordic-Baltic Collaboration on Tourism Research for Master Students

The project "NORBATOUR - Nordic-Baltic Tourism Research Studies” connects four universities in a joint master course to share information and knowledge on tourism research methods, trends and studies. There is a need for new research methodsNORBATOUR connects universities in Estonia, Finland, Sweden and Denmark to develop the research within the field of tourism. The importance of the tourism indu

https://www.ses.lu.se/en/article/nordic-baltic-collaboration-tourism-research-master-students - 2025-10-15