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Unsupervised NLP for Industrial Support Ticket Analysis: SCM Group Case Study in Text Clustering and Topic Modeling

This thesis was developed in partnership with SCM Group, a leading Italian manufacturer of material-cutting machinery operating an extensive international network of production sites and clients. Because of the magnitude of its operations, SCM’s technical support teams manage a large volume of support tickets-records submitted by clients on a daily bases: structured reports documenting machine fai

From Resistence to Harmony - La Torre and the Turia :Flood as Resource, City in Symbiosis

Valencia has faced persistent flooding challenges, intensified by climate change and extreme weather events. The artificial Turia River channel, constructed after the catastrophic 1957 flood, has become increasingly inadequate. In 2024, intense rainfall overwhelmed the system again, especially in the La Torre district, exposing critical gaps in the city’s flood resilience. This project focuses on

Research on the Internal Efficiency Assessment of Reverse Logistics: Analysis of the Reuse Project

This master thesis investigates the internal efficiency of Reverse Logistics (RL) processes within the company Ecophon Saint-Gobain, focusing on the reuse of acoustic panels as part of the company's Circular Economy (CE) initiatives. The study addresses three key research questions: (1) identifying inefficiencies in Ecophon's current RL process, (2) quantifying and evaluating internal RL e

Energigemenskaper - är det möjligt att inrätta gemensamhetsanläggning och hur kan kommunen bidra?

Under de senaste åren har energigemenskaper som koncept etablerats inom EU, som ett verktyg för att stärka hållbara och robusta energisystem. Genom EU-direktiv som elmarknadsdirektivet och förnybartdirektivet har konceptet introducerats och medlemsländerna uppmanas att främja bildandet av energigemenskaper. Samtidigt har Sverige infört förändringar i IKN-förordningen, vilket öppnat upp för nya möjIn recent years, EU has introduced the concept of energy communities, encouraging member states to support the development of energy communities. At the same time, Sweden has updated the IKN-regulation, creating new opportunities for sharing electricity betweenproperties. As a result, several energy communities, such as Tamarinden in Örebro, have been established with the aim of sharing local ener

Beyond Social Resilience: Knowledge Co-Production to Overcome Social Adaptation Limits of Aquathermal Energy

As the European Union advances decarbonization and energy independence, aquathermal energy (AE) offers a promising low-carbon solution for decentralized heating and cooling. Yet, AE uptake remains limited. This thesis investigates how social limitations to adaptation (SLAs) shape AE implementation by applying Adger et al.’s (2008) SLA framework—focusing on ethical considerations, knowledge availab

Adducerande spasmodisk dysfoni; en explorativ studie som jämför patienters upplevda besvär och klinisk auditiv perceptuell bedömning av röst

Denna studie syftar till att undersöka om logopeders perceptuella bedömning överensstämmer med skattning av självupplevda röstbesvär från patienter med adducerande spasmodisk dysfoni. Studien syftar även till att bekräfta diverse röstkvalitéer som förväntas förekomma vid diagnosen adducerande spasmodisk dysfoni. En lyssnargrupp som bestod av tre logopeder gjorde en konsensusbedömning av ljudfiler.The aim of this study is to investigate whether speech therapists' perceptual assessment is consistent with estimates of self–perceived voice problems from patients with adductor spasmodic dysphonia. The study also aims to confirm various voice qualities that are expected to occur in the diagnosis of adductor spasmodic dysphonia. A listening group consisting of three speech–language pathologis

On the resolution to Tsirelson's problem

Correlations between two quantum agents, Alice and Bob, are typically modeled by assigning each a separate Hilbert space and representing their joint system as a tensor product of these spaces. Alternatively, one can let Alice and Bob act on a single Hilbert space, and require that their measurement operators commute. Tsirelson's problem asks whether any such commuting correlation can be appro

Purification of the Hylobius abietis TRPA1 ion channel

Hylobius abietis is a common pest in the forestry industry, damaging countless of conifer seedlings each year. By solving the structure of the nociceptor, HaTRPA1, a repellent could be developed to replace environmentally dangerous pesticides. To solve the structure, a large amount needs to be purified. Previous problems plaguing previous studies include low protein yield and contamination from Co

Meanings beyond words: A cross-cultural content analysis exploring semiotic signs, paralinguistics and cultural dimensions in Swedish and Taiwanese marketing communication

Denna studie undersöker hur semiotiska tecken och i synnerhet paralingvistisk bidrar till att forma narrativ och kommunicera kulturella aspekter i videoreklam inom två distinkta marknadsföringslandskap. Genom en kvalitativ innehållsanalys av totalt sex reklamfilmer från det svenska varumärket ICA och det taiwanesiska PX Mart, har studien undersökt hur icke-verbala tecken kategoriserade under visueThis study explores how semiotic signs and, most notably, paralinguistics in video commercials contribute to facilitating narratives and communicating cultural aspects across two distinct marketing landscapes. By conducting a qualitative content analysis of six commercials from the Swedish brand ICA and the Taiwanese PX Mart, the research examines how a set of non-verbal cues categorized under vis

“I Had to Force Myself to Learn How to Feel”: A Reflexive Thematic Analysis of Participants’ Experiences of Internet-delivered Emotional Awareness and Expression Therapy for Functional Somatic Disorders

Funktionella somatiska tillstånd (FSD) är vanliga och funktionsnedsättande tillstånd som ofta lämnar patienter fångade mellan otillräckliga medicinska förklaringar och begränsade psykologiska behandlingsalternativ. Internetbaserad emotional awareness and expression therapy (I-EAET) är en lovande intervention för FSD. Få studier har dock undersökt den subjektiva upplevelsen av att genomgå I-EAET – Functional somatic disorders (FSD) are common, debilitating conditions that often leave patients caught between insufficient medical explanations and limited psychological treatment options. Internet-based emotional awareness and expression therapy (I-EAET) is a promising intervention for FSD. However, few studies have examined the subjective experience of undergoing I-EAET—particularly among thos

The tax treatment of foreign investment funds in the Netherlands - An analysis of the compatibility with the free movement of capital

This thesis analyses the tax treatment of foreign investment funds in the Netherlands. Investment funds subject to a special tax scheme are entitled to the reimbursement of withholding tax on the dividends they receive. In order to qualify for the special tax scheme, investment funds have to meet two requirements. The analysis in this thesis is twofold. Both the compatibility of the special tax

Bursting The EU Bubble - A Qualitative Study on the Decline of Swedish Representation in EU Institutions and EPSO's Employer Brand

This thesis investigates how the European Union, through the European Personnel Selection Office (EPSO), constructs and communicates its employer brand, with a particular focus on how this may influence the underrepresentation of Swedish nationals in EU institutions. The study draws on theories of employer branding and Hofstede’s cultural dimensions to explore how centrally produced communication

Supply Chain Due Diligence in Conflict Minerals - A comparative legal analysis between the U.S Dodd-Frank Act (Section 1502) and the EU Conflict Mineral Regulation (EU 2017/821)

This master's thesis examines the role of the Dodd-Frank Act (Section 1502) and the EU Conflict Mineral Regulation (EU 2017/821) concerning supply chain due diligence involving conflict minerals. Both legislative frameworks aim to stem the link between the commerce of minerals and the financing of conflicts. It presents a comparative legal analysis of both regulations, focusing on their scope,

The Effect of Remediation of Contaminated Sites on Property Values: Evidence from Västra Götaland County

This study investigates the effect of remediation of contaminated sites on nearby property prices in Västra Götaland, Sweden. Using a hedonic property framework combined with a multi-period Difference-in-Differences method, the aim is to examine whether remediation leads to measurable changes in housing values. The analysis builds on the approach used by Haninger, Ma, and Timmins (2017), but appli

"Människor som försökt ta livet av sig förtjänar mänsklighetens tid" - En intervjustudie som belyser professionellas erfarenheter av arbetsmetoden ASSIP

Attempted suicide is the single greatest risk factor for a future suicide attempt, and suicide remains a major global health challenge. A recent addition to therapeutic methods for suicide prevention is the "Attempted Suicide Short Intervention Program" (ASSIP), which is currently being studied within psychiatric healthcare in Sweden. This study aimed to explore professionals’ experience

Är samtycke sexigt?

This study investigates how young adults (aged 19–22) in Malmö communicate about consent in the context of one-night stands. Adopting a sociology of law perspective, it examines the extent to which social and cultural factors shape such communication. Drawing on empirical material from ten in-depth qualitative interviews, the study provides rich insights into how young adults navigate consent in s

Självbestämmanderätt i skuggan av kognitiv sjukdom Hälso- och sjukvårdskuratorers perspektiv

When every individual’s right to self-determination is viewed against ethical considerations and wishes to protect people from harm, professionals face challenges in their work with patients living with dementia. This study aimed to illustrate health social workers’ approach to legislation regulating self-determination and how this affects their work with patients living with dementia. To investig

Exit Taxation of Individuals vs. the Free Movement of Persons - Examination by means of the German exit tax provision for individuals § 6 AStG and the CJEU’s case law

While an exit tax regime satisfies principles like fiscal sovereignty, fiscal territoriality, source and benefit as well as it can find justification in them at a national level, other conflicting issues arise. For instance, from the perspective of an individual, this can lead to double taxation when the Host State does not accept a step-up or deduction for the value on which taxes have already be