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The future of contract formation where innovation meets agreement - Automated contracting in the light of international soft law and Swedish contract law

The rapid evolution of digital technologies such as Artificial Intelligence (AI) and the Internet of Things (IoT) has fundamentally altered how agreements are formed and executed. Automated contract formations occur when contracts are initiated, negotiated or concluded by software agents or systems with minimal or no human intervention. This presents challenges to traditional legal concepts such a

The key factors in meeting the evolving customer values in Swedish retail, an omni-channel perspective

The retail industry is in an ongoing transformation with new customer behaviors. In an omni-channel environment, multiple channels are integrated and the customer has a more central role within retail. Customers in an omnichannel environment are in general well-informed, digitally mature and have high demands towards the retailers they interact with. Traditionally, retailers could differentiate th