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The purpose of this study is to investigate a loyalty card and its relation to accompanying promotional benefits, and their linkages to grocery retail service loyalty. Also, the aim sets out to find relationships between demographic variables and proneness towards the promotional benefits, the loyalty card, and loyalty. A quantitative approach has been assumed and empirical data has been collected

Purpose - A general purpose of this thesis can be defined as to examine and evaluate the possibilities to solve the problem with fluctuating demand on spare parts from the local sales subsidiaries in the three big markets in Europe. A secondary, more specific, purpose of this thesis is to investigate what the possibilities are to implement direct distribution of spare parts to these countri

Today lots of old problems connected to juveniles take place on the internet, without any help from adults. The aim of this study was to bring out what young people, 16-18 years old, think about the need of adults on communities which is visited by juveniles, and if there is a difference between how young people behave on communities versus in real life. The method used is three focus group interv

This study aimed to highlight ADHD in adolescents (12-18 years) and the connection to crime on the basis of the professional discourse perspective. I have also chosen to investigate the value of a possible diagnosis, but also the importance of social factors when it comes to development of criminal behaviour among young people. The interviews have been semi structured and the interviews that have

Course:Service Management, Master thesis one year, 15 points Title:Don’t let the organization live on the law – A case study about the implementation of value-systems in caring in Helsingborg. Key words:Value-systems, image, quality, communication, organizational culture, motivation, leadership Authours:Slavica Aleksic, Renata Di Lorenzo and Bettina Lundberg Advisors:Jessica Enevold and Pia Valent

This essay mean to describe treatment in foster care in a special method called Multidimensional Treatment Foster Care. My purpose is to study the cost and consequences for break down in family placement through to MTFC-method with starting point in one particularly case. The MTFC-method treats adolescents with chronic delinquency and antisocial behaviour. It’s an alternative to residential treatm

The purpose of this essay is to validate the standardized selfreport questionnaire Children´s Sense of Coherence (CSOC). This questionnaire is sprung from Antonovsky's salutogenic theory and aimed at measuring children's sense of coherence, which is looked upon as an ability to chose the most suitable strategies in coping with problem situations. In order to ensure the validity of this que