(Un)Conditional Commitment: A Qualitative Study Exploring Volunteer Experiences, Disappointments, and Their Responses in Not-for-Profit Organizations
Volunteering - the occurrence of individuals engaging in unpaid labor that benefits others - is considered a paradoxical, yet common phenomenon. The purpose of this study is to enhance the understanding of the volunteering experience in not-for-profit organizations, especially when volunteers feel disappointment and how they respond to it. To fulfill this purpose, the study is done through a quali