IT -- idag och imorgon : IT-användarens och IT-utvecklarens användning av och tankar kring kommunikation med IT
Aim: To investigate the problem of IT-users and IT-developers and their different abilities to use IT and communicate by means of IT, caused by differences in the background of the two categories, their knowledge and experience. Also to investigate what this problem may lead to when developing IT-related services and products. Method/material: Ten semi-structured interviews of about ten hours all
